Terms

Please read the following terms carefully, use of our website to browse and purchase products is subject to these terms and your agreement to abide by them.

  • Shopping with The EFC Bookshop:

You can order books or products on this website on-line, by phone or by post. Cheques & Postal orders must be made payable to "The EFC Bookshop".
If you have placed your order on-line, we will send you an e-mail to confirm that we have received your order. This email confirmation will be produced automatically in order to provide confirmation of your order details. If you are paying by cheque or postal order please enclose a print out of the order confirmation and include it with your order.  Postage is free to UK addresses. 

Overseas Customers — Please note that there are shipping costs that will be added to your order. We do not use multipliers or figures plucked out of the air. We charge as close to cost as is possible, which is calculated on packed weight of your order. You will be notified of the cost before your order is despatched to you. Due to the way that shipping is calculated it will always be shown as zero on the form below.

Payment
You may pay using Visa, MasterCard, Maestro, Solo, or Delta . To ensure that shopping on-line is secure, your credit/debit card details will be encrypted to minimize the possibility of someone being able to read your details as they are sent to us over the Internet. The prices displayed on our web site are in British pounds. We only debit money from your credit/debit card account on the day of despatch. Value of price conversion to your own currency, if an overseas buyer, will be the Exchange rate of the day set by your own bank or credit card company.
  • Delivery
    All books are subject to availability and we aim to deliver within 7-10 working days to UK mainland addresses. Postage is included to all UK addresses.
  • Returns
    In the unlikely event of your goods being delivered faulty or damaged in any way, you must contact us on the date of delivery in order to discuss a replacement.

    Delivery charges for all books purchased from The EFC Bookshop are included in the price quoted (UK Customers only). Therefore any purchases unwanted or made in error will be subject to a refund less the costs of delivery (To comply with your mail order rights, you must contact us within 7days to make the arrangement. After this time returns cannot be accepted.)  Should you wish to return any purchases for a refund, you are responsible for your own shipping costs. Your purchases must be sent back and received in MINT condition. This applies to the article itself and any packaging. The goods must be insured sufficiently to cover the cost of replacement if lost or damaged. This applies to all returns without exception. Any goods that are not received in pristine condition will not be refunded. Any unauthorised returns will not be credited and you will be informed by letter on the next procedure.